Choosing the right business phone plans for your company can be a daunting task, as there are a wide variety of options available on the market. Adaptis Mobile has a breadth of experience in the Canadian business phone market and helps companies to make informed decisions when choosing a business phone plan that perfectly suits their needs from an unbiased perspective. There are lot of more obvious items to look for when negotiating a new business phone plan agreement for your company, but also a lot of less obvious items that are often overlooked and can have a major contribution on total spend and value that the company receives over the term of the business phone plan agreement. Business phone plan agreements also often come with lengthier two or three year agreements, so it’s important to get it right up-front to avoid unexpected costs later. That’s why using a service like Adaptis Mobile can be very helpful in the process.
Do you have greater than 50 mobile devices in your business?
Contact us for a free account assessment strategy to see if Adaptis Mobile might be able to provide additional value and cost savings to your company when choosing a new business phone plan agreement.
In this post, we will explore some key considerations to help you make the best decision for your company’s needs.
- Data usage: One of the most important factors to consider when choosing a business phone plan is the amount of data your company will need. If your employees frequently use their phones for internet browsing, email, and streaming services, a plan with unlimited data or a large data allowance will be essential. However, if your employees primarily use their phones for calls and texts, a plan with a smaller data allowance will likely suffice.
- Number of lines: Another important factor to consider is the number of lines your company will need. If you have a small team, a shared plan with a limited number of lines may be sufficient. However, if your company has a larger team, you may need a plan with a greater number of lines to accommodate all of your employees. It’s important to make sure that you don’t oversubscribe to more lines than you need, as you could be penalized later in the agreement as your business needs change.
- International calling: If your company frequently makes international calls, it’s important to choose a plan that offers competitive rates for international calls. Some plans may include free international calling within domestic plans for a daily rate, or offer reduced rates for specific countries and zones.
- Device flexibility: Some business phone plans may only provide discounting to specific devices, while others may be more flexible. If your company is planning to provide employees with company-owned phones, it’s important to choose a plan that is compatible with the devices you plan to purchase. Things always change, so including devices that you may need a year or two down the road should be included in the agreement to be at the mercy of a contract addendum later on, which can be denied unless a specific business case has been approved.
- Activation and renewal credits: It’s important to factor in account credits which can apply to both new accounts and also existing accounts. Leveraging customer loyalty and account tenure can help in increasing credits to provide incredible value in your new business phone plan agreement. Wireless carriers want to keep you from moving to another carrier and with the right business case, will be willing to make special exceptions on larger credit requests.
- Coverage: Make sure to choose a carrier with a good coverage area, especially if your employees are frequently travelling or working in remote areas. This will ensure that your employees are able to stay connected and productive, regardless of their location.
- Billing and Payment Options: Some carriers offer different billing and payment options, such as monthly billing and the ability to set up automatic payments. These options can help to streamline your business’s financial management and make it easier to budget for your phone expenses.
- Add-On Services: Some carriers offer add-on services like international roaming packages, cloud storage, warranties and additional data plans. Consider whether your business needs these services and whether they are offered at a competitive price and that they’re being assigned as needed and not to all devices on the account.
- Contract Length: Consider the length of the contract you are signing. Most wireless contracts in Canada are 2-3 years, however some carriers allow for bundling of services and contracts can be in excess of 3-5 years collectively!
- Discounts and Promotions: Many carriers offer discounts and promotions to businesses that sign up for multiple lines or that commit to a longer contract. Be sure to ask about any discounts or promotions that may be available to your business and how they apply to the number of devices that your business has. This often translates to incremental features, plan and device discounts and credits over the course of your term.
Choosing the right business phone plan in Canada requires careful consideration of your company’s data usage, number of lines, international calling needs, features, contract terms, device flexibility and customer support options. By taking the time to evaluate your company’s specific needs, you can select a plan that will help your business thrive. Additionally, it’s important to consider other factors like coverage area, billing and payment options, add-on services, contract length, and discounts and promotions to make the best decision for your business, all of which Adaptis Mobile can help with.
If you’re looking for help in this process, Adaptis Mobile can help with not only brokering a right-fit business phone plan agreement for your company, but also providing day-to-day software and support services to save your company time and reduce spend on your mobile devices.