Business Phone Repair Services

Take the hassle out of broken phones in the workplace.

Broken Phone? Adaptis has you covered.

Convenient Business Phone Repair Services

Adaptis Mobile understands that devices can break unexpectedly and when they do, they impact your businesses productivity and take time away from your staff in a time where people rely heavily on their devices to complete their job.

Adaptis Mobile provides flexible mail in device repair services. We coordinate a shipping label for you to send your device to an Edmonton repair facility. The device is then fixed and returned to you within 3-5 business days (pending part availability).

No more traveling to repair stores or calling vendors to schedule appointments. Device repairs are simple with Adaptis repair services and offers a single point of contact for all types of account requests. All mobile device repairs are also billed to your Adaptis invoice to avoid multiple billing accounts.

Repair service available to all clients in Canada and exclusive to Adaptis Mobile clients only. We do not offer consumer device repairs at this time and a business to business service only.

Repair process:

  • Contact the Adaptis Help Desk for a repair request with the make & model, including the device IMEI and a description of repairs required

  • We provide you a repair estimate

  • Once approved, we process your repair request and provide you a Purolator shipping label to have the device shipped to a repair center

  • Your device is repaired and returned to you within 3-5 business days in most cases and you will be notified of any delays

  • Adaptis uses only certified technicians to provide the replacement of either OEM parts or optional aftermarket parts. Each repair includes a lifetime warranty on all parts and labor against defect.

    Existing clients can now contact our Help Desk to begin a new repair order request.

    Supported Repair Brands

    Supported Carriers

    Adaptis Mobile is compatible with TELUS Mobility, Bell Mobility, Rogers, Sasktel, MTS, Verizon, AT&T and more.

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