What is Mobile Device Management (MDM) and how can it help you?

Have you ever encountered the scenario of an employee leaving you clueless about their unlock password and unable to access personal accounts to complete their smartphone unlock processes? Are employees using streaming apps and services not permitted for work, consuming your corporate data pool? Perhaps employees are accessing content prohibited on mobile devices or making unauthorized purchases that appear on your corporate phone bill.

Mobile device management (MDM) is a type of device management software used to monitor, secure, and manage employee smartphones and tablets in your workplace, returning full control of these devices to your company in a proactive manner. MDM software also provides a means to monitor and control access to sensitive corporate data on mobile devices and the ability to remotely wipe or lock a device if it is lost or stolen. Additionally, MDM can be used to manage device configurations, software updates, and security settings. By implementing MDM, organizations can ensure that their mobile devices are secure and compliant with corporate policies, while also enhancing productivity and collaboration among employees.

Similar to Mobile Device Management, Unified Endpoint Management (UEM) software can be deployed across multiple mobile operating systems, often under the same software solution. This includes Mac, Windows, and even Linux computers, enabling control of various types of end-user devices in your organization. Being able to control sensitive corporate data and set policies around how devices are used is paramount to the security and control of any organization in today's modern work-from-anywhere landscape. With the help of MDM/UEM software, this can be accomplished confidently and securely.

What Type of Actions can MDM/UEM Software Accomplish?

MDM software provides a powerful security layer to your organizations and is customizable based on internal requirements and policies.

Some most commonly used MDM software features include:

• Password enforcement
• Password resets
• Remote wipe (full or partial)
• Encryption
• VPN config
• Deploy mobile apps over the air
• Connectivity rules for data usage optimization
• Mobile app and website whitelist/blacklist
• Web content filters
• Location ping and live tracking
• Monitor jailbroken and compromised devices
• Send messages to mobile devices

Adaptis Mobile Device Management MDM and UEM Solutions

Adaptis works with your company to setup and deploy MDM/UEM software and policies to your existing and new devices.

Fast enrollment of mobile devices

Quickly select mobile device management services and configure enrollment settings.

Apple DEP setup and automation.

Send enrollment requests over-the-air using message services, email or a custom URL.

Authenticate against Active Directory/LDAP, one-time passcodes or Security Assertion Markup Language (SAML).

Create and distribute customized acceptable use policies and license agreements.

Register corporate and employee owned (BYOD) devices.

Initiate individual or bulk device enrollments.

Apply or modify default device policy settings.

Integration with enterprise systems

Discover devices that are accessing enterprise systems.

Integrate with Microsoft Exchange and Office 365, IBM Lotus Notes® and other systems.

Apply existing Active Directory/LDAP certificate authorities and Network Access Control (NAC) systems.

Centralized management

Configure email, calendar, contacts, Wi-Fi and VPN profiles.

Approve or quarantine new mobile devices on the network.

Restrict device features such as camera, screen capture, cloud backup and more.

Enable device sharing and kiosk mode features.

Provide help desk support such as password reset and remote control.

Compliance and security

Set granular security policies for specific devices or persona policies that span across devices.

Specify passcode policies and encryption settings.

Detect and restrict jailbroken and rooted devices.

Remotely locate, lock and wipe lost or stolen devices; selectively wipe corporate data while leaving personal data intact.

Create near real-time compliance rules with automated actions.

Monitoring and reporting

Use device views to diagnose and resolve issues.

Allow users to help themselves with a self-service portal.

Use mobility intelligence dashboards to gain a graphical summary of operations and compliance.

View detailed hardware and software inventory reports.

Use bring-your-own-device (BYOD) privacy settings to block collection of personally identifiable information.

Apple Device Enrollment Program (DEP) & Samsung Knox Business Enrollment Software

Adaptis can help your company setup an Apple Business Manager profile and associate with your Apple Device Enrollment Program (DEP). This includes fully managed setup of required accounts and point of sale synchronization to make Apple DEP enrollments turnkey for your company without having to spend the time in setting up accounts, certifcates and MDM servers. Adaptis provides this service as part of our managed MDM offering. The same applies to companies interested in utilizing Samsung Knox Unified Endpoint Management for corporate devices. We make the setup of Device Enrollment Programs seamless for your company.

Project Overview:

Create Business Manager Account -> Pair Signing Certficates -> Initiate MDM Server -> Assign Devices to DEP -> Create Policies -> Enroll Devices -> Control & Manage in MDM/UEM Software

Regardless of an organizations requirements, Adaptis Mobile can guide organizations through Policy and Governance including enforcement by utilizing MDM solutions.

Not using an MDM today? Adaptis Mobile can assist with a recommendation based on your desired business application, or whether an MDM/UEM software is needed.